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Air Traffic Controller Training

Simulator training, long proven as a cost-effective and reliable method for training pilots, is an under-exploited resource for air traffic controllers. Typical training consist of many hours working "on position" with an instructor. Often significant time is invested by the trainer only to find the person "doesn't work out."

Controllers at work in FutureFlight Central

In a full scale simulation, scenarios can be created for the anomalies that, in a live environment, you might have to wait weeks or months to occur. Quality would be improved because of the ability to stop a scenario at any point and discuss alternatives, and replay exercises.

Experienced controllers can use simulation training to validate and familiarize themselves with procedures for operating the airport safely under phased construction with temporary taxiway or runway restrictions.

Ramp Tower Training

The FutureFlight testing facility can be used to simulate a hub or airline ramp tower environment. This allows an airline or its contracting tower services company to familiarize and train ramp operators on ramp procedures at an airport as well as optimize for safety. Simulations allow personnel to prepare in advance of new facilities, by anticipating problems and working out solutions.

Customer Case Study: Airport Group International

Airline ramp, as shown in our facility

Airport Group International (AGI), the contractor for San Francisco's Pier A (international) ramp operation, used FutureFlight Central to introduce untrained ramp operators to their new environment. AGI runs Pier A on a 24 x 7 schedule, handling approximately 215 flights per day generated from 22 air carriers.

Bob Peterson, AGI Ramp tower manager for SFO's Pier A, said,"NASA FutureFlight Central provides the best training environment possible." As a result of using FutureFlight Central, AGI determined they needed to accelerate their training plan as well as increase staff in the new facility.

For more details, go to Ramp-Tower Controller Training, Ramp Tower A, San Francisco International Airport

Ground Emergency Response Training

One of the critical times when an airport's operational efficiencies are tested is when an accident occurs. The time to respond to the accident is crucial in terms of saving lives as well as containing the costs to the airport and airlines. Fire is the fundamental hazard in any aircraft incident that involves a forced landing.

Photo of emergency vehicles

In large complex airports, the location of emergency facilities, the surface routing of emergency response vehicles as well as the human communication procedures which take place during an emergency are all critical decisions in effective response.

NASA FutureFlight Central provides an environment for not only determining the optimal location of emergency facilities, but also allows practicing the optimal surface path for vehicles (based on airport traffic patterns) as well as practice drills in communications for ATC tower, ramp and emergency facility personnel.